Michael Lyons

• Built an event-driven platform (SQS/DynamoDB/ECS-Fargate/Bedrock) providing automatic merge request summarization, on-demand code review, and codebase-wide change orchestration across 2,000+ repositories using Claude
• Forked the public awesome-copilot repository for internal Claims use — rapidly adopted enterprise-wide. Published Copilot customizations for API Standards, Well-Architected patterns, and a manager prompt that auto-installs customizations based on the engineer's current project. Over 20 contributors have shared customizations
• Established team expectations and architectural standards for multi-region AWS deployments across the Claims organization
• Created, piloted, and released a production-grade Terraform module for enterprise consumption; published an open-source module for industry-wide adoption
• Coordinated organization-wide migration to SCALR (Terraform management platform), aligning multiple product teams and reducing operational overhead
• Regularly mentor lead engineers; participated on the P7 Software Engineer and P7 Infrastructure Engineer Promotion boards

• SRE engineering with focus on AWS platform reliability, observability, and incident response for the Claims organization
• Consolidated 20+ unique project pipelines into a single, standardized, high-performing pipeline, eliminating a maintenance nightmare
• Established foundational monitoring, alerting, and incident response processes for AWS-based services
• Presented at the 2022 and 2023 Resiliency Summits and other technical venues

• Developed a cross-platform event-based monitoring solution using Terraform and Python, enabling real-time observability across heterogeneous environments
• Implemented GitOps and Terraform Enterprise for production deployment pipelines
• Coached teams on AWS, Git, and product-team best practices
• Led Hack Day ATL events (2020, 2021) and piloted AWS Deep Racer as additional volunteer initiatives

• Established and championed the Claims API Ecosystem, communicating methodologies to peers and leadership
• Introduced an industry-standard rules engine for authorization and eligibility automation
• Architected, developed, and implemented APIs within the Claims API Ecosystem
• Created governance regarding API Best Practices across Claims and the Systems Organization
• Migrated a high-traffic legacy Java API to a Node.js AWS API backed by DynamoDB

Over a 17-year tenure, progressed through increasingly complex architecture and engineering roles across multiple platforms and business domains:

• Solution Architect – Customer Communications: Designed and implemented an on-demand customer communications solution, increasing efficiency and integration speed. Applied learnings to optimize batch communications for printed policy documents
• Implemented a self-service, cookbook-style documentation system to empower consumers and reduce integration friction
• Lead Developer – Digital Claims (2016–2018): Established the Claims API Ecosystem
• Established development standards and mentored engineering teams through technology transitions